Practical matters
Insurance and payment
What a visit costs, and how to pay — before you come.
What a visit costs
For the first two months — October 16 to December 15, 2026 — every visit is self-pay (you pay the clinic directly), at 25% off (video visits stay $80). Insurance is being set up.
| Visit | Regular | Opening offer |
|---|---|---|
| Chinese medicineFirst visit / follow-up | $160 / $120 | $120 / $90 |
| Medical visitFirst visit / follow-up | $160 / $120 | $120 / $90 |
| Both togetherOne visit, 60 to 90 minutes | $250 | $185 |
| Video visitYou need to be in Pennsylvania | $80 | No discount |
The opening offer goes by the date of your visit: October 16 to December 15, 2026, both days included. Herbs cost extra. Lab tests and imaging usually go through your own insurance.
Medicare patients: medical visits will open once the clinic’s Medicare approval comes through. Medicare does not pay for the Chinese medicine visits here, so those are self-pay.
Video visits are $80: for follow-ups, and for some first visits that do not need an exam in person — such as menopause questions, going over test results, or sorting out your medicines. You need to be in Pennsylvania during the visit. Dr. Pan decides whether a first visit can be done by video.
At the first visit, Dr. Pan listens, looks at your records and orders tests if needed. At the second visit, he explains the plan. After that, he keeps following up with you.
Medical visits
Checkups, chronic conditions, weight loss and referrals. For now these visits are self-pay, while the clinic joins insurance plans.
Lab tests and imaging are different. The lab or imaging center usually bills your own insurance, so bring your insurance card.
Chinese medicine
Chinese medicine visits are paid at the visit.
Ask for a superbill — a receipt with the codes your insurance needs — if you want to ask your insurance to pay you back. You can also use FSA or HSA money.
Booking a first visit
Call to book. The front desk will set aside enough time for you.
Herbs and supplements
Nothing is sold in the office. Herbs and supplements are prepared by a licensed herbal dispensary and mailed to your home.
Common questions
What does a visit cost?
For the first two months — October 16 to December 15, 2026 — every visit is self-pay (you pay the clinic directly), at 25% off (video visits stay $80). Insurance is being set up. A Chinese medicine visit is $120 for a first visit and $90 for a follow-up (regular $160 and $120). Herbs cost extra. A medical visit is $120 for a first visit and $90 for a follow-up (regular $160 and $120). Both together is $185 (regular $250). Lab tests and imaging usually go through your own insurance.
I have Medicare. Can I be seen here?
Yes, for Chinese medicine visits. They are self-pay, because Medicare does not pay for them. Medical visits will open once the clinic’s Medicare approval comes through. Until then, please keep seeing your current doctor for medical care.
Do I need a membership or a package?
No. You can come for a single visit.
Do you take insurance?
Insurance is being set up. For now, every visit is self-pay (you pay the clinic directly). Lab tests and imaging usually still go through your own insurance.
Why doesn’t insurance pay for Chinese medicine?
Almost no insurance plan pays for Chinese herbs. So we give you a clear price and a superbill, and you can ask your insurance yourself.
What is a superbill?
A receipt with the codes your insurance needs. You send it in yourself. Whether they pay depends on your plan.
Can I use my FSA or HSA?
Yes, for your visits.